Product Warranty

Product Warranty 2020-04-20T22:52:10+00:00

All bathroom ware products supplied by Symphony Shower Systems carry our Quality Assurance and Product Warranty. We use the highest quality materials available and manufacture these in accordance with New Zealand specifications and requirements to ensure that all products are fit for the intended purpose for which they are designed. Our customer’s peace of mind is of paramount importance to us.

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Warranty Periods

  • Showers:  10 years
  • Drop In Baths:  10 years
  • Shower Screens and Doors:  10 years
  • Black Coating on Framework:  5 years
  • Freestanding Baths:  5 years
  • Dezine Range Showers**:  5 years
  • Accessories:  2 years
5 year warranty

Warranty Exclusions

  • The product must be installed according to the instructions supplied
  • The water supply temperature applied to the product must not exceed 55 degrees Celsius
  • Commercial applications (where products are installed in a building where occupancy is via a commercial arrangement i.e. rental property, hotel, hostel etc.) are restricted to a 2 year warranty on all products
  • **Dezine range has good quality plastic bodied rollers and plastic handles which are suitable for normal everyday use in your own home. For environments such as rental homes and accommodation properties we recommend our Curvato and Aquero ranges with more solid features and greater durability

Five Star Quality Assurance

All our trays have a 40mm high upstand for maximum water protection.

All trays are solid acrylic construction; the most robust material for long-term reliability. Central or corner waste on selected models.

For your safety – doors feature quality safety glass manufactured under licence. Compliant to NZ AS/NZ S2208 Safety Standards.

All walls are 2mm Durosan® Premium Acrylic one-piece quality sanitaryware acrylic walls. Manufactured in Europe to EN263 and EN13559 standards, approved for NZ conditions. Tested and approved by Sika NZ. Folded and moulded in New Zealand.

Dual carriage metal top and bottom rollers. Smooth open and close action, easy and precise adjustments on top roller.

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